Support

Help and contact

For questions, bug reports and suggestions about the VetHesap app, you can reach our support team.

Contact

Email: bilgi@vethesap.com
We usually reply within 1–2 business days.

Please include

• Your device and operating system (e.g. Android 14, iOS 18);
• The app version;
• The kind of server you connect to (your own kasa / cloud) and your Organisation No and username;
• A short description of the issue and, if possible, a screenshot.

FAQ

I can’t sign in / I forgot my password. VetHesap connects to a server you configure yourself. Usernames and passwords are managed by that server’s administrator, so please contact your kasa administrator first. If the problem is in the app, write to us.

How do I change the language? Open the menu and choose Language. The app is available in English and Turkish.

How do I delete my data? See Account & Data Deletion.

Privacy. What the app processes is described in the Privacy Policy.